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Professional Fees

Our therapist’s time is billed at $125 an hour. 

We offer free 15-minute sessions for anyone considering our services. It's a chance to ask questions and see if our services are right for you. Please book in a time with our Office Manager here

Missed Appointments and Late-Cancellation Policy

We get that life can be hectic, and sometimes appointments get mixed up. However, when you make an appointment, you're reserving our time.


If you don't show up or cancel with short notice, it affects our therapist's schedule and others waiting for help.

If you miss an appointment or cancel with less than 24 hours' notice, you'll need to pay 50% of our fee. If we arrive at the pre-agreed upon location and you are not there, we will bill 100% of our fee. We understand emergencies happen, so illness, dangerous weather, and emergencies are exceptions (thus we would not charge). We usually waive the fee for the first time, but it will be up to the discretion of the therapist. 

We send reminders through our online booking system via email 48 and 24 hours (email) and 2 hours (text) before appointments, but it's your responsibility to remember your appointments.

If you frequently cancel, we may need to discuss if therapy is the right fit for your family at this time. 

Methods of Payment

For insurance coverage, please check with your provider about what they cover for speech-language pathology, occupational therapy, behavioural therapy, and physiotherapy. We can bill certain insurers directly.

If your insurance does not allow direct billing, you'll need to pay at the time of service. We'll give you a detailed invoice to submit for reimbursement.

You can pay online with a credit card through our system, pay via e-transfer to , or via cheque. 

Jordan's Principle

First Nations individuals can apply for funding for private services for children through Jordan's Principle. Learn more here.

Disability Tax Credit

If you or your child are eligible, the disability tax credit can help. Visit the CRA's website or talk to your accountant. We can help with some parts of the application process.

Learn more here.

Child Disability Benefit

Learn more here.

Medical Expense Tax Credit

Occupational therapists, speech-language pathologists, and physiotherapists may help you qualify for the medical expense tax credit. Visit the CRA's website for more information.

Learn more here.

Workers' Compensation Claims

If your services are related to a workers' compensation claim, you'll need to pay at the time of service. We'll provide an invoice for reimbursement.

Department of Community Services

If you receive support through the Disability Support Program, there might be coverage for services. You need to explore public services first, but if they're not available, private services might be considered.

Check the Department of Community Services for more information.

Review the Disability Support Program Policy for details.

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