Frequently Asked Questions About Allied Therapy

Question 1

Do I need a referral?

Accepted Answer

No. You can contact Allied Therapy without a medical referral. Some insurance plans and funding programs may require one, so confirm your plan's requirements before beginning services.

Question 2

What ages do you support?

Accepted Answer

We support children, teens, adults, and seniors. Ages served vary by service and clinician. Our team can help determine whether we have an appropriate service for your needs.

Question 3

How do I know which service to book?

Accepted Answer

Book a free 20-minute consultation or contact our office. We will ask about your concerns, goals, preferred location, and funding requirements, then help identify an appropriate next step.

Question 4

Where are appointments provided?

Accepted Answer

Appointments may be offered at our Bedford clinic, virtually across Nova Scotia, or in homes, schools, workplaces, and community settings within our available service areas.

Question 5

Do you offer virtual therapy?

Accepted Answer

Yes. Many consultations, assessments, therapy appointments, coaching sessions, and groups can be provided virtually in Nova Scotia. Virtual care may not be appropriate for every service.

Question 6

What happens during the first appointment?

Accepted Answer

Your therapist will learn about your concerns, strengths, goals, history, and daily experiences. The appointment may include interviews, observations, assessment activities, questionnaires, or collaborative planning.

Question 7

How long are appointments?

Accepted Answer

Appointment length varies. Many treatment appointments are booked for 60 minutes, generally including approximately 50 minutes of direct service and 10 minutes for documentation.

Question 8

Are services covered by insurance?

Accepted Answer

Many extended health plans cover services delivered by regulated professionals. Coverage depends on your plan, the profession providing the service, and the type of appointment.

Question 9

Does Allied Therapy offer direct billing?

Accepted Answer

We can direct bill many participating insurance plans. Direct billing is not guaranteed, and clients are responsible for amounts not paid by their insurer.

Question 10

What should I bring to the first appointment?

Accepted Answer

If available, bring relevant reports, referral information, medical or school documents, a medication list, insurance information, and communication or mobility supports.

Question 11

Is Allied Therapy neurodivergent-affirming?

Accepted Answer

Yes. We focus on each person's goals, communication, autonomy, access needs, strengths, safety, and quality of life rather than trying to make someone appear less neurodivergent.

Question 12

Can I request accessibility or communication accommodations?

Accepted Answer

Yes. Tell us about communication, sensory, mobility, language, scheduling, environmental, or other access needs when booking so we can plan appropriate accommodations.

Frequently Asked Questions
About Allied Therapy

What to Know Before Getting Started

What makes Allied Therapy different from other therapy providers?

What age groups does Allied Therapy support?

How do I know if my child or I need therapy?

Are your services covered by insurance or funding programs?

Do you offer free consultations?

Do you offer therapy at home or in schools?

How long does therapy take, and how often are sessions?

Do I need a referral?

I have a family doctor/nurse practitioner, will you keep them in the loop with my care?

What should I bring to the first appointment?

What ages do you support?

How do I know which service to book?

Where are appointments provided?

Do you offer virtual therapy?

What happens during the first appointment?

How long are appointments?

Does Allied Therapy offer direct billing?

Is Allied Therapy neurodivergent-affirming?

Can I request accessibility or communication accommodations?

Do I need a diagnosis to access Allied Therapy services?

Does Allied Therapy diagnose autism or ADHD?

What is included in the free 20-minute consultation?

How soon can I get an appointment?

Can I change therapists if the fit does not feel right?

Are reports, letters and forms included in the appointment fee?

Can Allied Therapy coordinate with my physician, school or other providers?

Does Allied Therapy accept third-party funding?

Are travel and community appointments charged differently?

How does Allied Therapy protect client privacy?

Where do you travel to for community visits?

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